Cancellation Policy
Due to the size and nature of our business, cancellations affect us significantly, which is why we apply the following cancellation policy.
Cancellation within 7 day of your arrival the full amount will be deducted unless we can refill your booking.
If there is a no show the credit card details provided at booking would be deducted as specified.
Any refunds will be processed back to the NZ bank account or credit card account originally charged.
We are also happy to transfer to new dates if preferred.
If your booking is a block booking, or you are booking a studio for 3 or more days, there will be no refund unless we are able to resell the accommodation.
What our previous guests have said
Schist Rock Lodge is just off the rail trail. Mandy was a great host, meeting us on arrival. The units are only a couple of years old and well set up ... loved
Garry
On the Otago rail trail all the accommodation was first rate, but Schist Rock Lodge was standout excellence. Cleanliness, comfort and attention to detail.
Roy Orange
This is an absolutely fabulous place to stay should you be riding the rail trail. Our host was extremely accommodating, arrangements were in place to charge
Ross Ardern